FAQs
Before You
Book Your Repair.
Here are some of the questions customers commonly have when arranging smash repairs. If you need advice about your particular vehicle, call us and we'll help you work out the next step.
Do you repair prestige, luxury and European vehicles?
Yes. The business is positioned around high-quality prestige vehicles, with experienced panel beaters, welders and spray painters working on collision repairs and refinishing.
Can you help if my vehicle is not driveable?
Yes. Local towing can be coordinated where required so the vehicle can be brought to the workshop for assessment and repairs.
Do you offer chassis straightening?
Yes. Purpose-built chassis measurement and alignment equipment is used to assess the vehicle against manufacturer specifications and guide structural repairs.
Can a small dent be repaired without repainting?
In suitable cases, yes. Where the outer panel is dented but the existing paint remains intact, paintless dent repair techniques may be appropriate.
Can you match my vehicle's existing paint?
Yes. The workshop uses premium PPG paints and can formulate a match to the vehicle's existing finish before refinishing the repaired area.
Do your repairs come with a warranty?
The business states that repairs are covered by a lifetime repair warranty. Ask the team about the warranty terms applicable to your repair.
What are your opening hours?
Monday to Friday, 8:00am–5:00pm. Saturday and Sunday are closed.
How do I request a quote?
Use the quote form on this page, or call 03 9354 0493. For a faster assessment, include clear details of what happened and the damage to the vehicle.